Our Promise on Bike Service

​Our bicycle service department guarantees the work we do and pledges to meet your expectations.  If you are ever not completely satisfied with our work, please let us know and we will make things right. 

How Earth Rider Bike Service Works

During our current Going Out of Business Sale we are providing limited bike service.  Please call us to discuss if we can provide a service before bringing in your bike.  

Service Packages

Quick Tune Up	Complete Tune Up	Ebike Tune Up
45*	80*	120*
Quick Tune Up	Complete Tune Up	Ebike Tune Up
Get a bike already in good shape prepared for the next ride  Good for single speed/fixie bikes Adjust and center brakes front and rear Light true of wheels front and rear Air tires and lube chain, pivot points and cables Light cleaning ​	Get an acoustic bike (non-electric) finely adjusted and lubricated  Adjust and center brakes front and rear Adjust derailleurs for smooth shifting front and rear Adjust bearings in wheels, headset, and bottom bracket Light true of wheels front and rear Air tires and lube chain, pivot points and cables Light cleaning	Ebikes need extra maintenance due to the additional speed they travel and weight.  Ebike Tune Up includes everything for a Complete Tune Up plus: Additional effort to remove and remount  the rear wheel with a motor and harnesses Remove disc brake pads, sand, clean rotors, re-insert Tension wheels front and rear Tighten all bolts ​
Quick tune UP	Complete tune UP	EBIKE TUNE UP

* Parts extra 

Bike Storage Policy

We want you to ride your bike, not store it at our bike shop!  Bikes stored more than 7 days after available for pickup will be charged an additional $10/day.  We are not responsible for a bike left over 30 days.  

Ebike Service

Due to the specialized nature of ebikes and the propriety motors, batteries, and displays of Direct to Consumer brands sold on the internet, and the non-standard diagnostic tools and spare parts required to service them, we service the electrical system only on the ebikes that we sell or have a service partnership with.   We are happy to give you a quote on service of the non-electrical portions of any ebike.

 A la Cart Service

Repair flat tire	$12+ plus cost of tube ($8+)
Replace tire	$12 plus cost of tire ($21+)
Replace chain	$20 plus cost of chain ($16+)
Adjust shifting or brakes front or rear	$20 each
Wheel true	$25+
Assemble bike that was shipped in a box	Acoustic -$90 Ebike - $160
Install accessories	Pedals - $5  Saddle - $12 Rear bike rack - $25 Fenders - $25 Grips - $10 Handlebar tape - $25 ​Lock bracket - $15 plus cost of accessory
Shop rate	$80 per hour

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Certifications held by our service staff

Recommended service intervals
Service intervals specify what should be checked or replaced during that interval.  Since most bicycle components have a predictable life span, the objective is to inspect or replace components before they fail during use.  These are only guidelines and will vary based on weight and strength of the rider and conditions riden in (i.e. wet, dirt).

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Component	Service after riding these miles
Chain	1200-2000 for best shifting 1800-5000 to prevent shipping and excessive drive train wear
Cassettes	3600-7000
Tires	1800-6000
Brake pads	2000
Shift cables	2500
Shift housing	5000
Brake cables and housing	5000-7000
Wheels	30,000 for standard 32 spoke wheels 15,000 for low-spoke count wheels

Give a man a fish and feed him for a day. Teach a man to fish and feed him for a lifetime. Teach a man to cycle and he will realize fishing is stupid and boring.  — Desmond Tutu